FREQUENTLY ASKED QUESTIONS
How do I order a gift basket?
Call us with your order at 301-299-8016 or email us at info@OccasionsGiftStore.com!
Can you make a custom basket?
Our website is designed to give a small sampling of our creations, and in no way limits our ability to design a gift to meet your specific needs. If you don’t see exactly what you're looking for, please call, visit or email us and we’ll be happy to create a custom gift just for you. Just tell us the special occasion or event and we’ll do the rest.
What is your guarantee policy?
Satisfaction is guaranteed. If you or your recipients are not 100% satisfied, we offer a full refund.
Is sales tax added to my order?
If your gift is being shipped or delivered within or into the state of Maryland a 6% sales tax will be added.
How is each basket wrapped?
Our gift baskets are prepared when ordered, and tied with a perfect bow. For better clarity, each design shown on our website has been photographed without wrapping. Prior to delivery or shipping, each gift basket is wrapped in cello to ensure that it will arrive at its destination in beautiful condition.
Will you ever substitute an item in the sample basket?
We make changes to our inventory based upon the discovery of new and unique items. Occasionally substitutions may be made, but quality will never be compromised. All substitutions will be of equal or greater value. The items packaged inside are best if consumed within 6 months.